Airtel — sim portability from idea to airtel

Address: East Godavari, Andhra Pradesh, 533005

I have ported [protected] from idea to airtel; it was troublesome right from the beginning. The airtel executive (Took it from airtel store, opposite to boat club). After 48hrs completed that idea network lost and airtel sim is not at activated. I'm calling to airtel store people where i took the sim they are telling different reasons, and it will work after 2 hours. What is the issue i don't understand? When it will be solved. Kindly activate it as early as possible.