Airtel — since 14th dec my phone is not working

Address: New Delhi, Delhi, 110025

Hi,

On 14th dec suddenly my sim got off. I called up at customer care twice and speak to customer care executives they said they are resetting the netwrork and if the problem persists i have to go to the contact centre and ask for a new sim. I did the same on 15th sept and they promised that within 4-8 hrs my new sim will get activated. Till now the new sim is not activated and my old sim starts working only on 2g. Despite many calls at customer care and satisfactory answer from them still there is no solution. They always promised that we are escalating your problem on priority basis but nothing happening. I am really pissed off with this service of airtel. I am an old customer of airtel and facing this problem very first time related to services of airtel.

I need the immediate solution on my problem.

Thanks

Huma kazmi
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