[Resolved] Airtel — Solution need for my sim reactivation

Mohamed Aris M

Sep 23, 2016

Address: 635802

Dear Sir
My sim no is [protected] is a prepaid sim with lifetime validity which am using for years as recently since months am on roaming(Gulf) so was unable to use it i guess last 3months back i used. Today when i inserted it it displays Emergency calls only and on calling the same number it says out of reach. Hereby request you to reactivate the sim and provide me with the procedure for doing the same as i called to the cutomer care they said not possible. Please look into the matter considering the long standing customer of Airtel.
i have registered my mobile number to all my bank, LIC and all transaction based on this mobile number.
kindly give a solution or suggestion to activate my mobile number and kindly do the needful...

Regards,
Mohamedaris.M
Alternate Number-[protected](My sister having)
Email id: arisaris.[protected]@gmail.com

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Oct 29, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Sep 28, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 23 September 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd
[protected]@in.airtel.com
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