Airtel — subject: persistent network issues in our area

I am writing to bring to your attention the ongoing network problems in our locality ( Koottanad 679533, Palakkad District, Kerala). Despite being assured of good coverage, we have been experiencing consistent issues with both voice calls and internet connectivity. The situation has persisted for the past few months, severely impacting our daily lives. When I discussed with my friends regarding this, they already ported sim to another network.

I have made several attempts to resolve this issue:

I contacted customer care multiple times.
I visited the nearest Airtel center.
I lodged complaints through the Airtel Thanks app.

Another Airtel numbers also reported the same problem.

However, the situation remains unresolved, and we continue to face disruptions in communication. As a loyal Airtel customer, I urge you to take immediate action to rectify this issue and improve the network quality in our area.

I appreciate your prompt attention to this matter and hope for a swift resolution.

Thank you.