[Resolved] Airtel — Talk time

Collins Rottrix

from Cuddalore, Tamil Nadu

May 30, 2016

Address: Bangalore, Karnataka, 560077

Website: 121airtel.in

I recharged for an full talk time of 249 . It got credited but still it shows as 0.0 balance only . The customer care says thr is no option like that in airtel but I recharged as per the airtel tarriff only .. am in bangalore now using the chennai number in roaming . I have the photo proof of the tarriff . please resolve this issue as soon as possible

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Aug 10, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

May 31, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 30 May 2016.

We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

Look forward to receiving the required details at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
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Verified Support

Jun 02, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 30 May 2016.

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

Regards
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd