Airtel — telling charges will be deducted even though the service is not yet activated

Address:

411028

My mobile number is +91-[protected]. I have taken a broadband plan but due relocation and travelling I requested for the 500Rs/months custd plan saying within three month you are eligible to activate Any available braoband plans without any setup charges. after 15 min I got a call from One of family member saying he wants to visit Pune for 6-7 days so I called back to customer care for cancelling the request. The Activation request will take 4 hours to activate so it is not activated yet but they you will be charged as you requested for activation.