Airtel — temporary suspension of outgoing call on airtel mobile

Address: Kolkata, West Bengal, 700065

No outgoing calls or outgoing sms from my airtel number. When i try to call it says"temporary suspension of outgoing call on this number kindly contact customer care." i have repeatedly contacted them but they are saying that the incoming and outgoing are activated in my number and there is nothing they can do to solve the issue. My reference number is ccnor[protected].
Please resolve the issue at the earliest.