[Resolved] Airtel — Unable to allow calls from my sister's jio sim

Pasam Suresh

Sep 22, 2016

Address: 600032

My airtel number was unable to receive calls from my sisters jio mobile.
Jio was confirmed that airtel not allowing lot of calls when she checked with jio.

When my sister called to my number she getting a voice message like the number is busy and this route busy even though my mobile is free condition so one day we have tested in same place where both the numbers in my home.
we have received same rejections like number is busy and this route busy.

A number(Jio) : [protected]
B number(Airtel) : [protected]

Please support us solve the issue with Airtel.

Regards,
Suresh

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Oct 27, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Sep 26, 2016

Airtel Customer Care's response Dear Suresh,

This is with reference to your post dated 22 September 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

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