[Resolved] Airtel — Unable to Recharge after Postpaid to Prepaid Migration.

sudiptadutta

Mar 3, 2017

Address: Bangalore, Karnataka, 560100

Unable to Recharge after Postpaid to Prepaid Migration.

Due to arrogant behavior of airtel i am unable to recharge. When going to site or store it is saying " Please enter valid prepaid no."

No body taking any action please help
[protected]

I have dropped mails and even twitted to airtel presence and [protected]@in.airtel.com

no response till now

no outgoing calls very difficult

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Mar 6, 2017

Complaint marked as Resolved

airtel called me as well as mailed me and resolved my issue

Airtel customer support has been notified about the posted complaint.

Verified Support

Mar 05, 2017

Airtel Customer Care's response Dear Mr. Dutta,

This is with reference to your post dated 3 March 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Mar 06, 2017

Updated by sudiptadutta Thanks a lot..issue resolved

Verified Support

Mar 06, 2017

Airtel Customer Care's response Dear Mr. Dutta,

This is with reference to your post dated 3 March 2017.

Thank you for the update. We are glad that your concern has been resolved. Let us know if you would need any assistance, we will be glad to assist you.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Karishma Chauhan
airtelpresence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd