Airtel — unable to recharge airtel prepaid post port conversion

Address: 795001

Hi, i'm using an airtel prepaid number. I did port conversion recently from pondicherry to imphal network. Post which i am unable to do recharge from any of the below modes, my airtel app, paytm, mobikwik, online recharge websites. I tried contacting our local imphal airtel office but no solution. I am using this number for all my professional things. Kindly do the needful.
Thanks,
Laishram
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