[Resolved] Airtel — Unable to Send/Receive SMS and Unable to receive Incoming calls

Dasaratharajkumar

Mar 2, 2017

Address: Bangalore, Karnataka, 560100

Website: www.airtel.in

Hi,
I am new customer for Airtel Postaid.
I had ported from Tata DoCoMo Postpaid.
My Mobile number is [protected]. My porting is done on March 2, 2017 "12:20AM". Even after successful porting, I am unable to send/receive Messages. Also many of my friends/relatives complaining like, they cannot able to call me. It tells as "Please check the number you have dialed" they have saved my number which was working fine before porting.
I hope that Airtel Customer Care will fix the Issue ASAP. Let me know if anymore detail needed.

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Apr 11, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Mar 03, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 2 March 2017.

We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

We look forward to receive the required details.

Regards,

Karishma Chauhan
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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Verified Support

Mar 03, 2017

Airtel Customer Care's response Dear Mr. Kumar,

This is with reference to your post dated 2 March 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Karishma Chauhan
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd