Airtel — UNABLE TO USE DATA CONNECTION ON CHILD NUMBER

vikasvashisht

from Adampur, Punjab

Apr 20, 2015

Address: Jhajjar, Haryana

I am user of my plan family on my numbers [protected] and [protected]. Since 11 apr 2015 i am not able to use data on my child number [protected]. I have register complaints against the same problem many times since 11 apr 2015. Customer care executives asked me for 3 days every time to resolve the same.But the problem remains same till date. I am paying my all the bills in time then why i am facing these problems.My complaints number are 61289994, 61295122, 61313001, 61391298, 61421971, 61438254. I am very harassed by airtel since last 10 days but still they are telling that you have to pay the bills as per your plan.Resolve my above said problem plz.

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Airtel Customer Care

from Mumbai, Maharashtra

Apr 21, 2015

Verified Support

Dear Mr. Vashisht,

This is with reference to your post dated 20 April 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards

Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

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