Airtel — unauthorized activation and charges levied

I am having airtel post paid number. On 24/8/17, one message came to my mobile stating that "modelmaniaw" is activated and rs 35 charged. If i want to deactivate message 'stop'. Immediately i gave sms to the given no 'stop'. Reply message came staying that my request is considered and they have deactivated modelmaniaw service. So far rs35 not refunded. When i enquired local airtel store, front desk assistants and store in charge expressed their no awareness of this service. I need the refund and this unauthorized service not to be repeated
Gnanasekaran
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Airtel customer support has been notified about the posted complaint.
Aug 26, 2017
Abhay Passwan's response
Airtel — call details, sms details

1 Review
Ab Abhay Passwan on Aug 26, 2017 Mark as Resolved
Phone/Mobile Number: [protected]

Hi sir/mam
i am your customer, my mob. number is [protected].
plz send the incoming & outgoing call details and SMS details last 3 months, on my email ID [protected]@gmail.com

i will thankfull to you.
 
4 Comments

Comments

Hello sir,
My name is Ankit purbiya .today I mean nearby at 10:10pm. I m recharge for my brother. My brother number is [protected] and the wrong number is [protected]. How can I get my refund. I have all details you wanted.
Transection reference:
[protected]
Hi sir/mam
i am your customer, my mob. number is [protected].
plz send the incoming & outgoing call details and SMS details last 3 months, on my email ID [protected]@gmail.com

i will thankfull to you.
Hello.sir.
Mene.idea.ke number se.apna.airtel payment accont khul waya.tha
Mpin.ka.msg.hi.nahi aa rha hain
Please.help.me. My.airtel.number is.[protected]

idea.payment acooumt.no.[protected]

plz.help.me
Airtel mobile number not knowing sim no.[protected]

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