Airtel — unnecessary bill generation and not giving exit

Address: Vizag, Viman nagar

I have purchased airtel black - Broadband + DTH connection. I purchase plan for 3 months. Since im dissatisfied with the service, I asked for service disconnection. Since then im struggling to disconnect the service. They are billing for 2 months which i have not used. I talked with multiple agents but give no resolution. Im stressed in explaining to people about the issue. Every single day these people call and ask me to pay the bill. But no one is bothering about the service which i have not used for 2 months. Since there is no option i tried to raise ticket stating other reason and speak to customer service agent. Even at my peak anger they still ask me to refer the service to someone but show me no resolution. Its a mental harassment. Because CS agents are doing their job which they instructed but the entire process is very bad which gets on nerves for customers. Im not going to pay for any extra amount other than my usage. These people are killing me by calling continuously to pay the amount. Its really unfair and worst experience ever.
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