Airtel — Unreliable 3G network coverage

Address: Gurgaon, Haryana

Airtel boasts of providing the best coverage are and one of the fastest 3G data networks which is quite misleading. I live and operate in the Delhi-NCR area where one would expect no problems in the data network. Quite contrary to that, whenever I go out and move around in the malls and nearby areas, the data network is really unreliable and slow. It keeps getting disconnected frequently when moving from one area to another inside the city itself (All within the expanse of the city and not in the outskirts). From the past two days (August 26th, August 27th 2015) the problem has just worsened. I keep getting promotional messages from Airtel to get an upgrade to their 4G sim while offering such abysmal 3G service. With their new fastest 4G connection challenge promotions, I get even more irked that on one hand they are not even providing proper 3G connections to their existing consumers and on the other hand they are making these misleading, far-fetched claims in their promotions. Please look into this matter.
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Airtel customer support has been notified about the posted complaint.
 
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Dear Prithvim,

This is with reference to your post dated 27 August 2015.

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

Regards
Sadhu Charan
Airtel.presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com

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