Airtel — Unreliable Internet Connection

Address: AWHO, Sandeep Vihar

Xstream fiber number: [protected]

According to the internet plan which I am paying for the internet speed should be 200mpbs. But the the actual speed I am receiving is far below that, sometimes it goes as low as 5mpbs. I tried lodging complaint to through their app and email. Its been over a week and till now I have not even received a single response.