[Resolved] Airtel — Unwanted rules

Praveen Bhadada

from Etawah, Uttar Pradesh

Mar 4, 2017

Address: Udaipur, Rajasthan, 313001

Website: Airtel

My cell no is [protected], I went to airtel store at durga nursery road...where mr himanshu refused to accept my photo for postpaid to prepaid conversion ...when asked why he said photo is old we need new photo...when I asked please give this in writing he said please drop a mail...so as a customer this is what I have to do...if so it is a pathetic culture...will love to switch over to other telecom operator...and he said airtel is not offering any plans of rs 348 unlimited calls and 1 gb 4g data per day...what kind of information flow you have...

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May 11, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Mar 05, 2017

Airtel Customer Care's response Dear Mr. Bhadada,

This is with reference to your post, dated 4 March 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Mar 07, 2017

Airtel Customer Care's response Dear Mr. Bhadada,

This is with reference to your post, dated 4 March 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Mar 09, 2017

Updated by Praveen Bhadada no action yet...not satisfied with behaviour of airtel...