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Airtel — UPC port code not betting

My name is Shamjith, with airtel prepaid number 9995*****8...i would like to Port my number... When I asked for port code via message I received a message like this [ UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.]
Contacted them multiple times... Really fed up... Plz help me to resolve this issue
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