Dear airtel customer care executive
I was using my airtel prepaid number since last 3years and suddenly it has got deactivated 15days back when i was out of station and since i came today and saw that my sim is not working when i called on my own number someone else picked the phone and started saying bad words and said he got this number issued 15 days back how its possible i dont understand my number is [protected] which is distributed everywhere officially was used regularly and recharged regularly then why it was deactivated and issued to someone else. Today in the evening when i called customer care it was by my name in database but when i complaint about it i could see the change after 2 hours that they changed the sim details and database by the name of fraud person who got my sim issued somehow by manipulating with airtel executive i really wanna know how come its possible and how they can issue my old number to someone else? Now since i complaint 12 times in customer care they are refusing to take my complaint and not able to provide any solution i m disappointed i m among the first top 20 customers of airtel in india and see its happening with me i have 6 mobile and 2 landline numbers if my problem wont be solved i will deactivate and close my all numbers very soon as airtel is cheater and not trustable i hope i get the solution asap else i m very frustrated and disappointed as this number was used by wife since last 2 years.. And now the person who got this number issued is using bad words and insulting us when we called him. Its really cheating and fraud how come anybody can issue an active prepaid lifetime number with others name as post paid really shocking and worst services by airtel and no solutions after given complaints online 12 times. Airtel is among the worst mobile service provider beware friends they are cheaters and fraud
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