[Resolved] Airtel — Worst network & worst customer service.

priyagupta1994

from Chennai, Tamil Nadu

Sep 22, 2016

Address: Thane, Maharashtra, 401303

I have called customer care regarding bill payments msgs which i have received from airtel i asked her whats going on with airtel is their any issue she didnt replied & cut the call again i have complaint lots of time to airtel regarding network & internet service but without calling they send a msg happy to help you hope your query resolved when finally i visited gallery they said change your sim card i done it but still the facing same issue.. airtel is not resolving query. got frustrate with airtel.

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Oct 27, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Sep 22, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 22 September 2016.

We are keen to resolve your concern; however, we will require your alternate contact number to resolve it effectively.

We look forward to receive the required details.

Regards,

Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd
airtel.[protected]@airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Sep 26, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 22 September 2016.

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

Regards
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd