[Resolved] Airtel — Worst service by Airtel

pavanreddy945

from Mysore, Karnataka

Sep 15, 2016

Address: YSR, Andhra Pradesh, 516002

Website: www.airtel.in

My Brother Mr. Pramod Reddy has recharged Net Balance of Rs. 157.00 2gb data 3G service 2 days on 9th of this month. And again he recharged Rs.29.00 for net balance carry forward purpose. But, in his Airtel App no details are mentioned as he did recharged the amount. Nill Data Balance is mentioned. After that I, his elder brother, decided to complaint in my local Airtel office at Kadapa District, Andhra Pradesh. But, I decided to complain here itself because,
there also very worst service by staff members. Getting very irritating by those people. Please give me justice regarding this.

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May 15, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Sep 18, 2016

Updated by pavanreddy945 A customer representative from Airtel Company called me on 18th Sep., 2016. regarding the issue and is very negligent & didn't even tried to resolve the issue. He was very rude & not even listening to what I am saying. I should get my money back or credit my data back again. I didn't get any data service for even single day. I tried to chack balance using USSD codes but it didn't show any balance. I want this issue get resolved ASAP.

Verified Support

Sep 18, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 15 September 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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Sep 26, 2016

Updated by pavanreddy945 Sorry !! problem was not not yet resolved. They called. But, When I am in traffic they called me. I told them please call me after 1 hour. But, after that no call from them. Till now no response

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Comments

Pawan180481

from Murwara, Madhya Pradesh

Sep 16, 2016

Sir I bought a airtel sim No[protected]U. and mobile No [protected] worth Rs50 from a retailer providing valid Id proof Aadhar card No XXXX XXXX 4732 on date 09/09/2016. But My sim isn't activated still now.Please activate my sim. My information are as follows. Name Pawan Parlikar. City Indore M.P.