Airtel — Wrong amount recharged

Rubiyaparvin

from Kuzhithurai, Tamil Nadu

Apr 29, 2015

Address: Pondicherry, Puducherry

Instead of recharging for Rs.197 I recharged Rs.179. I already have the 179 pack for 3 months so this is no use to me. Please refund the money. I tried calling customer care but there is no way to talk to a person, it just keeps telling me to press numbers and only a computer voice is talking. My number is [protected]

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Airtel Customer Care

from Mumbai, Maharashtra

May 21, 2015

Verified Support

Dear Ms. Parvin,

This is with reference to your post dated 29 April 2015. We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com

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