[Resolved]  Airtel — Wrong billing amount in my dongle no-[protected]

Address: Kolkata, West Bengal, 700108

Sir
This is to inform you that today on 23/09/2016 in my airtel account portal it has been shown that an amount of rs 14070.00 has been generated against my dongle no [protected], kindly refer to my earlier two email dt 11.09.2016 where i have been informed you that a wrong bill plan has been activated by your representative named sujoy without informing me the actual plan. To my above mentioned number. So i request your goodself to rectify the same and generated the correct amount against my dongle no.
It is also to be noted that due to your fault i have been suffering very much mental pressure and agony. So once again i request you to correct the same so that i can pay the actual amount and close the relation with you which i have been maintained with you since three years. Good bye airtel.
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Sep 24, 2016
Complaint marked as Resolved 
nothing done by airtel till now .problem is not resolved
Airtel customer support has been notified about the posted complaint.
Sep 24, 2016
Updated by subhak04
regarding complain about voltas ac the problem has been resolved .Thanks for your support.
Sep 24, 2016
Updated by subhak04
complain against airtel company regardind wrong billing amount not resolved till date.
Verified Support
Oct 07, 2016
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 24 September 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
[protected]@in.airtel.com

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