Airtel — Wrong Billing

KashyapM

Sep 2, 2015

Address: Mumbai City, Maharashtra

I had a mobile post paid connection ([protected]) with Airtel and converted the post paid connection to prepaid connection by making cash payment in full (in fact I made excess payment) by visiting their gallery (as confirmed by their executive). Post this the connection was converted to prepaid connection. Now after a month, they call me and tell me that there is an outstanding of 10, 000/- odd on my account now. This in incorrect.

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Airtel Customer Care

from Mumbai, Maharashtra

Sep 30, 2015

Verified Support

Dear Kashyap,

This is with reference to your post dated 02 Sep 2015. We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards
Umesh Arora
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com

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