[Resolved] Airtel — Wrong commitment to customer and fake bill generator contact no is [protected]

s28090573

from Vijayawada, Andhra Pradesh

Feb 27, 2017

Address: Jaipur, Rajasthan, 303807

I have seen that airtel many time generated fake bill i have completed proof of this and also they have fake commitment to customer for retail to him purpose,

I have lodged complain on fdated 09th jan 17 complain number is 73423632 regarding for committed service not provide by the airtel, i have raise mobile port request from airtel to other tele-come operator then i have received customer retail service call from the airtel they have committed some of good valuable service to me if i am use continue airtel service then i agree which but when i received written confirmation regarding change service request to look my problem i am suffer this issue for last 1.5 month service change order no is :[protected], i have call many time to 121 but no anybody take my complain seriuosaly

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May 14, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Feb 27, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 27 February 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd

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Mar 09, 2017

Updated by s28090573 Hi this is for your information that My Feb month bill again wrongly generated and when i call to 121 airtel Executive talk to me that we have not power we will adjust next month why am paying excess payment ????