[Resolved] Airtel — Wrong recharge of 296 rs.

Prashanth5499

from Bengaluru, Karnataka

Sep 14, 2016

Address: Tumkur, Karnataka, 572102

Wrong recharge of 296 rs was done on 14th september 2016. While activating the 3g data pack it happened by mistake. Instead of recharging for [protected] mobile number it was wrongly done for [protected]. Please resolve the issue asap and refund us as the amount is almost 300 rs. Below are the transaction details with correct and wrong recharge numbers along with the transaction id.

Your mobile number: [protected]

Wrong mobile number: [protected]

Amount: 296 rs

Transaction id: txid[protected]

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Oct 16, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Sep 15, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 14 September 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

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