| Address: | Lucknow, Uttar Pradesh |
As Cdma services of Tata Photon of Tata Docomo company had stopped from 31st Jan 2018 & they tie up with Airtel Co. for giving free Doongle & postpaid sim & AIrtel Co. call me many times in Jan month & provided me postpaid sim as on 22Jan, 2018 but couldn't provide me Doongle till date.They promised me that they will provide me a Doongle in 1week.
But 1month passed I didn't get the Doongle. They give me the postpaid sim by telling lie every time.I had already using the prepaid sim of Airtel, I don't need the postpaid sim.The Sim No. is [protected], if the bill comes in future of this sim then I will not going to pay the Bill as I not get the Doongle till date.I only taken this sim for internet usage.If after my complaint I will not get the Doongle within two or three Days then please cancelled this sim.Customer Care Executive No. is [protected] whom I do telephonic conversation 3 or 4times, they don't even tell me that till when I got the Doongle, everytime when I call they are giving only excuses, I have a lot o[censored]sage of net I am facing a lot of problems in my internet works.
Plz look into the matter & take serious action as such type o[censored]r executives are destroying the image of such highly reputed company.
with regards,
MUDIT SETH
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