Airtel — wrongly recharged to other no. and company refused to revert back same to correct no

nikita agal

from Bengaluru, Karnataka

Apr 29, 2015

Address: Udaipur, Rajasthan

i did a recharge of rs255(3g data plan) via paytm wrongly on [protected] instead of [protected]. i wanted the same recharge to be reverted back on my number [protected] but customer care executive refused to do so. my order no. on paytm is[protected] cc transaction no. [protected]

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Airtel Customer Care

from Mumbai, Maharashtra

May 21, 2015

Verified Support

Dear Ms. Agal,

This is with reference to your post dated 29 April 2015. We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com

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