Ajay Goods Carrier / Agc Packers Movers — taken payment and refused service

Address: 411060

Website: biketransportpune.com/parters.html

We contacted through website and asked to deliver 2 bikes to goa. Agc sent one person instead of a tempo and said he would ride both bikes to the other side of the city one by one. After explaining that the bike cannot be ridden and that the requested tempo was not sent. Management of this company said there will have to charge additional rs 800 extra and will return next morning with tempo, we agreed and payed them an advance. After calling this morning to ask for confirmation of tempo management then claimed that they cannot come and later claimed it is not possible to send a tempo. I asked for a refund of my money to which management claimed refund is not possible and started speaking aggressively. I have a call recording of these conversations. Please take due action.