[Resolved]  Ajio — Wrong item received and refuse to return

I ordered indo raga brand kurta on 3rd march2024 order ID FN[protected]. in AJIO e-comers app. The item delivered on 7th march2024 from DELHIVERY courier i opened that pack on 11th march-2024 wrong item received insted of kurtha received maroon colour sarey so i returned that order but they were replied me that "they packed & dispatced correct item" saying that request cancelled because the item is correctly shipeed at our end". so I called to customer care 4 times regardong same issue they are telling our back end team enquired about your complaint and replayed me
"correct item is shipped" they are not resolved my issue so please help in this case to get back my item what i ordered in the Ajio app
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Mar 18, 2024
Complaint marked as Resolved 
not resolved my complaint.
AJIO customer support has been notified about the posted complaint.
Mar 18, 2024
Updated by raginikotagiri
how ru updated my issue resolved

 
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