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AJIO Complaints & Reviews

www.ajio.com

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Updated: Mar 1, 2025

Complaints 4129

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Bad 😕 It seems that AJIO has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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AJIO reviews & complaints(4129)

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I had ordered a U.S. POLO ASSN.
Women Embroidered Yoke Regular Fit Dobby Top color: Yellow that has a 10 day return/exchange. I got it delivered today on 1-3-2025. My order id is: FN[protected]. As soon as i received the product i looked to file a return. However, the option is not visible for my order but the product's description says it is returnable. Please refund me my money either to source or to the Ajio wallet. i will order...

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Jhandu ajio, you soon gonna banned by indian customers, dont play with their hard earned money, bhagwan sab dekh raha hai, itne paap mat karo, mine Fabindia necklace I received it wrong but always stating right product delivered, this is not going to get accepted, i want this pathetic necklace to be returned, since soo many months i m trying to contact ajio, , they are irresponsible, not at all supporting, lootere chor ajio,

Order...

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A payment was processed and debited from my account. however, I have not received an order ID. A screenshot of the payment confirmation is attached. I request a full refund.

my AJIO account number is : +91 [protected]...

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Address: Online

It has been almost 3 months since I have ordered, returned and complaint about an order I made - Shoes for Rs. 2500.
I have ordered for shoes for my workplace, as we had a particular colour code to follow which was not as per that on receiving it. I returned it, initially the person has rejected taking it back saying its brown ( as per colour description on app as well), but it looked maroon on the app while seeing the shoe.
The...

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Order ID FN[protected] has not been delivered to me n yet marked as delivered and I'm not getting any help from customer care.
The delivered date shows 26 November but I did nor receive any package.
Please help me get my refund...

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Address: Chatrapati Chowk, Near MGM High School, Basmath.

Respected Ajio,
I am your precious consumer, you haven't delivered by parcel. I ordered on 8th Nov, 2024 and but today 14th Nov, 2024. I haven't received my delivery on time. It's is 48 Hours Late.
Register my complaint seriously 😒.
Thank you......

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Address: Reliance Retail Limited 3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai – 400002

Website: www.ajio.com

I had ordered 5 products from Ajio on 11 September.
Order Id: FN[protected]
Total amount for order: 1467.99₹
Convenience fee: 28₹ (included in total amount above)

Unfortunately 2 items got cancelled from Ajio’s side. On one of the item ajio refunded me my whole amount including convenience fee of ₹ 5.60 and on the other item platform fee of ₹ 5.60 did not get refunded.
Since I did not cancel...

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I have placed one return order for one item that was purchased via ajio portal. On 1st Aug, 24 the pickup partner picked it up and I have shared the otp with him. But till now it was not being updated in the portal.

I have raised multiple tickets, but they closed it by saying that I was not available at my home and that’s why they were not able to pick it up.

I have a word with the delivery guy as well. He...

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Subject: Missing Item in My Order [FN[protected]]

Dear [Customer Service],

I recently placed an order with you (Order Number: [FN[protected]]) on [25 aug 2024]. However, when I received the package and opened it, I found that the item was missing from the box.

I have attached photos of the packaging and the contents received for your reference. I kindly request a resolution to this issue, whether...

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I ordered Carlton london sterling silver earrings code no. S550403E. The box we received has the same code on the label but inside the product is different. We received Carlton london earrings code no. S584603E/1.

In spite of repeated return requests, emails and calls to customer care my request is not being accepted and no solution has been provided claiming that correct product has been dispatched and no return request will...

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The product has been returned but no refund was made...

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Order ID: FN[protected]

I have placed an order for 3 kurta sets on 28 July 2024. The first package containing 1 kurta set was delivered without any issues on 1 August 2024. In the second package, it was written it is containing 2 items. After opening, there was only 1 item that too with missing dupatta and the other item was completely missing. Ajio confirmed that all items have been delivered. I called the customer care and...

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Address: DIVYA PLOT NO.23 MIQB, SECTOR 18, MARUTI INDUSTRIAL DEVELOPMENT AREA GURGAON NEAR MOTHERSONSUMI SYSTEMS, GURGAON, HARYANA-122015 Phone: 8630323080

Website: www.ajio.com

Dear Ajio Customer Care,

I hope this message finds you well. I am writing to express my concern regarding my recent order (Order ID: FN[protected]). I received only three out of the six shirts I ordered. The details of the received products are as follows:

Regular Fit Polo T-Shirt with Short Sleeves, Pink, Size L
Product Code:[protected]
Price: ₹472.50
Barcode:[protected]
Regular...

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Hi,

I ordered a dress from online platform Ajio. Since the dress was smaller I requested for exchange for larger size within the exchange period however the exchange request was cancelled by Ajio and I was sent an email stating refund will be processed within 28th June but till date no refund has been processed.

Order ID EX[protected]
Order placed on Mon, 17 Jun, 2024

Email from Ajiobr...

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Order number : FN[protected]

I am trying to raise the return request from past one week for this order but the request was not being processed due to some technical issue on their website/app.

Now they are saying that the return window is closed which is not at all acceptable.

I want to return the product as it did not fit me well....

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I am writing to formally lodge a complaint regarding a significant issue I have encountered with my recent orders with AJIO, as well as the concerning lack of response from your customer service department.

Approximately 22 days ago, I placed an order with Ajio for Cosrx - Advanced Snail 92 All In One Cream | 100.0 ml worth ₹849.07. Regrettably, the wrong items received were Beardo Hair Color. Again, I received product with...

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I recently purchased a t shirt from them and it had poor quality. It takes around 10 days to arrive and when it arrived, the packaging was torn. It was my first experience with AJIO and really get disappointed....

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Address: sanjay society

I bought a TUMI Duffel bag of Rs 15, 000. When i opened the parcel, it was empty. The outside package was NOT tampered but the ajio luxe box was open. Obviously it is the fault of the company and not the courier delivery.
They are not refunding my Rs 15, 000....

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I am writing to express my deep dissatisfaction with the recent experience I had with my order (Order ID: F[protected]) placed using the mobile number [protected].

Initially, I ordered a pair of black and white Superdry shoes (UK size 11) which was canceled on the last day of delivery without any appropriate reason provided. This was already quite disappointing.

Following this, I ordered a pair of retro Superdry...

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I placed an order using net banking . but after the net banking transaction was completed. got the message that the transaction failed and if any amount was deducted it would be returned after 5-7 days
tried customer care but we cannot contact customer care as no contact number displayed on website

AJIO customer support has been notified about the posted complaint.

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