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AKR Express Complaints & Reviews

akrexpress.com
1.5
Updated: Jun 4, 2024
Complaints 54
Resolved
12
Unresolved
42
So far, so good. AKR Express is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope AKR Express will keep up the work and continue to help more customers with their concerns even better 🤝
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4
Wrong Bill made and Snatched double the cost
2
Long brick close Perungudi AKR Express
1
Very worst service, I'll give minus10 rating out of 10

AKR Express reviews & complaints(54)

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A
arunsaibaba
Jun 4, 2024
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Certainly! Here's a revised version of your feedback:

During the booking of my two-wheeler parcel, AKR Express agent Mr. Srinivas behaved arrogantly and rudely. He collected ₹400 as vehicle packing charges but failed to provide a bill. Upon receiving my shipment, I discovered severe damage to the front shield and a broken mirror. Additionally, there was no petrol in the tank, despite my prior refill. When I contacted him about the damage, Mr. Srinivas dismissively stated that transit damage is expected, using inappropriate language. Hiring such an individual could harm the organization's reputation."
AKR Express customer support has been notified about the posted complaint.
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    S
    SSE Chennai
    May 10, 2024
    May 11, 2024
    This thread was updated on May 11, 2024
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    Address: Madhavaram

    Dear Kalimuthu Sir,

    We are your regular customer from Madhavaram M/S.Shree Sai Enterprises Chennai. We sending the material past 2 years from your end. But on 29/04/24 We send 2 LED TV value Rs.31600 /- LLR No 532274 Party received the goods in broken condition. Pl find the attachment photos. Party is sending back the materials So you should take responsibility for this kindly reimbursement the money to us.

    Regards,

    Pavendhan. S
    Shree Sai Enterprises Chennai
    AKR Express customer support has been notified about the posted complaint.
    View replies
    Dear Sir
    Greetings
    Thank you for being our regular customer at the Madhavaram branch in Chennai.
    Regarding your request for reimbursement for the broken goods for LR W532274, Mr.Kalimuthu will investigate them and reply to you as soon as possible. Till then, kindly bear with us.
    You can send an email to [protected]@akrexpress.com or [protected]@akrexpress.com in this regard and for future correspondence.
    Regards,
    Customer Care Dept.
    Reply
    Dear Sir
    Greetings
    Thank you for being our regular customer at the Madhavaram branch in Chennai.
    Regarding your request for reimbursement for the broken goods for LR W532274, Mr.Kalimuthu will investigate them and reply to you as soon as possible. Till then, kindly bear with us.
    You can send an email to [protected]@akrexpress.com or [protected]@akrexpress.com in this regard and for future correspondence.
    Regards,
    Customer Care Dept.
    Reply
    Sir
    We have enquired about your complaint with the concerned delivery branch (Salem Gugai). They said the delivery was given to the consignee in good condition without any broken remarks. The consignee gave the acknowledgment to them without mentioning any broken remarks on the copy.
    This is for your kind information.
    Regards,
    P.Kalimuthu
    Reply
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      S
      Saneesh P S
      Mar 6, 2024
      May 10, 2024
      This thread was updated on May 10, 2024
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      Consignment Details

      Address: Akanad, Perumbavoor

      We had booked a door delivery consignment from Bangalore to Perumbavoor. At the time we get the products, the agent tells us that we can only pay the carriage charges by cash or to his personal bank account. Is it possible or not to transfer funds to AKR Express's account?
      Also, there are no details about GST or RCM in the receipt when compared to VRL and KRS. RCM is applicable on the basis of the booking area or receiving area, which...
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      R
      Ramesmahes
      Dec 12, 2023
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      My sewing machine completely damaged need refund

      Address: AKR express , head office salem

      Please find attached image of my machine condition.

      My sewing machine completely damaged and broken into 7 pieces during transportation.i can't use this further.

      This broken details know by both booking and receiving agent, manager also and agreed issue happen by transport employee only.
      I lost around Rs 4500.

      We are earning very small amount money from this machine only, currently it's...
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      K
      Kasimayanv
      from Avinashi, Tamil Nadu
      Sep 11, 2023
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      Very very worst service

      Address: Kasimayan theni

      My parcek service numbee 901376 3 booked in 8 9.2023 land theni reached date 9.9.23 but till now am not received my parcel then many time contact but no respose poor respose...
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      D
      Danish1212
      May 12, 2023
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      My package is delay

      LR no : T865612 not reached destination. Booked on 09.05.2023 at Guindy chennai to Ranipet sipcot. very delay. very worst this time ....
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      D
      Danish1212
      May 12, 2023
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      Package delay

      Guindy to ranipet very delay service...
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      A
      Arasueswari
      Apr 25, 2023
      Apr 25, 2023
      This thread was updated on Apr 25, 2023
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      Parcel not reached yet

      LR no : U135193 not reached destination. Booked on 22.4.23 at Arumbakkam vhennai. Delay...
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      A
      Arasueswari
      Apr 24, 2023
      Apr 25, 2023
      This thread was updated on Apr 25, 2023
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      Delay

      Delay in parcel delievery...
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      S
      skrish2808
      Apr 19, 2023
      Apr 19, 2023
      This thread was updated on Apr 19, 2023
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      Parcel has been opened

      We have ordered rice bundle (26*6) parcel from panruti to jayankondam .one of the bundle seal has been opened and weight of the bundle is 24.5.LR U111504...
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      S
      Snaklp
      from Tirunelveli, Tamil Nadu
      Apr 3, 2023
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      Rough handling of parcel

      Address: Palayankottai, tirunelveli

      I have booked one parcel from Tirunelveli Palayankottai to Chennai Anna nagar.They said they will deliver one day after, but they delivered after 4 days.They handled so roughly that the things inside the parcel was damaged.Tiis is first and last time I am sending parcel in akr.I never suggest this service to my friends and family.t693734is ny lr no....
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      C
      Christo Christo
      from Thiruvananthapuram, Kerala
      Jan 30, 2023
      Feb 1, 2023
      This thread was updated on Feb 1, 2023
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      Poor response for clients at office

      Address: Punjapur (Trichy)

      Akr main branch Trichy (panjapur) i come for send parcel waiting more than 45 minutes today.. they are not responding as.. i fill the form also but waiting for more than one hour .. try to give good support to your clients...
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      S
      Steninjackson
      from Thanjavur, Tamil Nadu
      Oct 3, 2022
      Oct 5, 2022
      This thread was updated on Oct 5, 2022
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      Delay delivery

      I booking my parcel at 29/09/2022 but till now I didn't receive my parcel they r telling it's been jammed 4 days it's showing present in trichy worst services ever pls take action r else I complain to higher authorities...
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      S
      Sabare Vns
      Aug 16, 2022
      Aug 17, 2022
      This thread was updated on Aug 17, 2022
      Resolved
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      Resolved

      Parcel which was damaged

      Address: 4/70, Governor thoppu, Manjini, Attur

      Pulp crushers which is made of rubber which is now damaged .. now i have to replace the entire roll which is completely new it cost me around 15000...
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      M
      mbala86
      Aug 16, 2022
      Aug 17, 2022
      This thread was updated on Aug 17, 2022
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      About Owner Activity

      AKR Parcel Service Mettur Branch Incharge Karthikeyan is a Big fraud. He cheated me 50000. not settled any amount so far. He not attending my calls so far. I called my times. He is a cheater. don't book any parcel their or don't give amount to him. AKR Management please take action against him. I need my money back. don't delete my reviews....
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      K
      Ktkvivekraja
      from Coimbatore, Tamil Nadu
      Jul 25, 2022
      Jul 25, 2022
      This thread was updated on Jul 25, 2022
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      Parcel charge Coimbatore to andipatti. 8700, andipatti to Coimbatore 1100 onely

      Address: AKR parcel Singanallur branch Coimbatore

      ஏ கே ஆர் பார்சல் சர்வீஸ் கோயம்புத்தூரில் இருந்து ஆண்டிப்பட்டி எனது உருக்கு எனது டிபன் வண்டியை அனுப்புவதற்காக நான் முயற்சி செய்தேன் அப்பொழுது எவ்வளவு என்று கேட்டதற்கு...
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      H
      hariraj dance
      Jun 12, 2022
      Jun 14, 2022
      This thread was updated on Jun 14, 2022
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      Ro spares

      Address: Walajapet,

      Hi sir im rajkumar from ranipet dist walajapet, i was booked yesterday, today not recived, he is told Monday Only delivery, today leave so sorry u will take tomorrow, its ok fine, u know sunday leave then y u booking saturday, because that lorry crossing my shop and walajapet akr, then y not delivery, because 3 years akr customer for me, but i will not like me and some shops owners, thank you....
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      P
      Prabu1992
      Jan 28, 2022
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      Bangalore Yeshwanthpur agent misbehaviour

      Address: India

      Agent at Bangalore Yeshwanthpura misbehaved and insulted the cinsignee while approaching for taking delivery.
      LR#R312558
      Need extensive counselling to the respective agent in order to improve his attitude with customers....
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      S
      Sriram7228
      from Chennai, Tamil Nadu
      Dec 3, 2021
      Resolved
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      Resolved

      Received Damaged Bero

      Hi Sir,

      A New wooden Cot and Metal Bero transported from Kumbakonam to Chennai on Nov 08, 2021 by AKR Express pvt ltd. Condition of Bero is damaged. Its Rear legs and back frame has been collapsed. I informed to the respective parcel agent regarding this damage. But they are not taking the responsibility and while trying to reach customer care, they are not attending the call. Request you to consider this issue and take action....
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      D
      Devi101
      Nov 29, 2021
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      Non delivery of parcel

      I booked a parcel to Digital Age Retail Pvt. Ltd Warehouse address: Survey no 80/6, Chokkahalli Village, Shiddlagata Main Road, Hoskote, Taluk, BANGALORE, KARNATAKA on 20.11.21. parcel no Q928194. The parcel is yet to be delivered. When contacted the delivery person, he informed that there is no such warehouse in that area. The location is clearly seen in Google maps named as "first cry warehouse" in chokkahalli village. As a delivery person...
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