[Resolved]  Amar Chitra Katha — Unauthorised renewal done

Address: Panaji Goa

[Resolved] Amar Chitra Katha — Refund for subscription
S
sidingoa
from Panaji, Goa
May 19, 2023
May 20, 2023

Address: Panaji Goa

Though i had subscribed for free subscription of amar chitra katha for a period of 6months after 6months my bank account was debited for Rs. 943/- on 15/5/23 as renewal of subscription without my knowledge.

At the time of subscription by default auto renew option was selected by default but while renewal my consent for debiting the said amount of Rs. 943/- was not taken.

I had got this subscription through Times Prime membership and this membership was taken by paying online through debit card. with this membership i got amar chitra katha membership free for which i had not entered any card details hence they cannot debit any amount for their membership from my bank account which is daylight robbery.

I tried sending mails to amar chitra katha but all mails bounced back. Also tried calling many numbers but some are not working and few have incoming barred.

Hence i request the consumer forum to look into my matter and help me with the refund of Rs. 943/- back into my account at the earliest.
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May 29, 2023
Complaint marked as Resolved 
still not refunded my amount
Amar Chitra Katha customer support has been notified about the posted complaint.
May 26, 2023
Updated by sidingoa
no reply received yet. Awaiting my refund
May 29, 2023
Updated by sidingoa
still awaiting my refund
Jun 09, 2023
Updated by sidingoa
20 days passed registering a complaint but no response. Still awaiting my refund.
 
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