Amara Raja Batteries Limited — Complaint

Dated[protected]
To
Managing Director,
M/s. AMARA RAJA BATTERIES LIMITED REGISTERED Offfice & Works: Karakambadi, Tirupati-517520 AP
2nd address:
M/s. AMARA RAJA BATTERIES LIMITED Terminal A 1-18/1/AMR/NR, Nanakramguda Gachibowli, Hyderbad-500032
Sub: Request for the replacement of Inverter Battery AMARON CURRENT, DFA 1305S111986, AAM-TT-CR00165TT, having perennial manufacturing defect with brand new Inverter Battery AMARON CURRENT for causing mental agony, harassment, humiliation, deprivation, hardship
Sir/s,
I (Nirmal Kumar son of Krishan Lal, R/oHouse no. 6527/31-A,
Street No. 3, Gagan Vihar, Chuharpur Road, Haibowal Kalan,
Ludhiana-141001 (Mobile no.[protected] and[protected] have purchased Inverter Battery AMARON CURRENT, DFA 1305S111986, AAM-TT-CR00165TT from Retailer, Ludhiana (Mobile no.[protected] and mobile no.[protected] on[protected]. The Gurantee period is four years from[protected] to[protected]. So the Inverter Battery AMARON CURRENT is under Guarantee. On[protected], The Retailer, Ludhiana (Mobile no.[protected] and mobile no.[protected] had given assurance that if any defect will be occurred in the battery then battery will be replaced immediatey without any delay, as such, on the assurance of the The Retailer, Ludhiana, I have purchased the said battery. The Inverter Battery AMARON CURRENT, DFA 1305S111986, AAM-TT-CR00165TT is having perennial manufacturing defect which was brought the notice of the Retailer, Ludhiana. The Retailer has put off the matter on the one pretext or the other and he flately refused to replace the battery. Thereafter I have send Email to your company and also call made to customer care no.[protected] but all in vain.
The said Inverter Battery AMARON CURRENT, DFA 1305S111986, AAM-TT-CR00165TT is having perennial manufacturing defect. I have lodged complaints at customer care no.[protected] in Dec. 2021 and Jan. 2022 regarding perennial manufacturing defect in Inverter Battery AMARON CURRENT as defect in Inverter Battery AMARON CURRENT which can neither cure nor repaired nor removed. So Inverter Battery AMARON CURRENT is required to be replaced by your Company.

Neither your company nor Retailer have ready to give Guarantee as They have flately refused to give Guarantee deliberately, intentionally, willfully and purposely.
The Retailer of your company has flately refused to replace the Inverter Battery AMARON CURRENT. Your company has openly asked that there is no Guarantee on these products.
In this manner, all you in active connivance with each other have taken me for a ride, caused me unbearable mental agony, hardship, deprivation, harassment, humiliation & as all sincere efforts have, I have proved futile & have rather indulged in unfair trade practice.
It is, therefore, requested that Inverter Battery AMARON CURRENT, DFA 1305S111986, AAM-TT-CR00165TT having perennial manufacturing defect with brand new Inverter Battery AMARON CURRENT may kindly be replaced immediately
Customer/Consumer
Nirmal Kumar Aggarwal, Advocate,
Chamber no. 452, 4th Floor, Lawyers Chambers Complex, District courts, Ludhiana. Mobile No.[protected] and[protected]