Amazfit — Amazfit GTR2 Watch sent for Repair and misplaced

Address: Plot No: 113, 7th St, Ambattur Industrial Estate, Ambattur, Chennai, Tamil Nadu 600058
Website: in.amazfit.com

I sent my GTR2 Watch worth INR 13000 for Repair and they sent back some other watch worth INR3K instead.Despite multiple follow ups from one week I did not get any response from them.They agreed on the email as well that they sent another watch.i have all the proofs regarding that and well documented in email.Even the watch received has Service Centre commments and a different tracking number than the one shared to me.I am attaching pics of item received and item mentioned on Job Card.Item received has some strap issue whereas my watch had Boot loop SW Issue.We need to ban this company as many people have similar complaints against them.
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    Plot No: 113, 7th St, Ambattur Industrial Estate, Ambattur, Chennai, Tamil Nadu 600058
    India
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