Amazon.com — Incompatible products refusing for replacement

Address: Chennai, Tamil Nadu

I placed order for online purchase with Amazon.com on 24/3/15 for Accusure glucometer test strips vide order no.[protected]. On getting the packet and from the outer label we noticed that it will not be compatible for our Accusure Blue Glucometer. We raised equestrian for return. The supplier told us that he would not accept used packets for return. Despite our repeated emails that the packets are intact, we were denied of the opportunity to exchange the product for compatible one. Our loss is Rs.775.00 which is solely because of Amazon.com in denying the basic right for getting correct product . N