Amazon India — Cancellation and refund of my order[protected]

Address: Amazon India E commerce

Dear Sir;
I ordered one bookshelf from Amazon India on 22 Oct 2023 and I tried to cancel my order from 1st day itself but not able to cancel .So I tried with your customer executives more than 10 times they all said they cancel the product and refund will reflect in my account with in 5 days.Yesterday also I contacted customer service and again cancel the product but now also it shows that the product is not canceled or yet dispatched.Please cancel the product and refund my money back