| Address: no 03 akash kollai,koyyathoppu,muthupettai,thiruvarur,tamilnadu,india 614704 |
Subject: Complaint Regarding Non-Functional Canon Printer (Order Number:[protected], Case: 500492)
Complaint Details:
I am writing to lodge a formal complaint regarding a Canon Printer (Serial Number: KNWE17132), which I purchased through Amazon India. The printer has been malfunctioning since the purchase, and despite registering a complaint with Amazon over a month ago, the issue remains unresolved.
Details of the Issue:
Product: Canon Printer (Model: [Model Name], Serial No.: KNWE17132)
Order Date: 27 April 2024
Order Number:[protected]
Issue: The printer has not been functioning properly since the purchase. I have contacted Amazon customer support multiple times, but the issue is still unresolved.
Complaint Registered With: Amazon India
Case Number: 500492
Date of Complaint Registration: november
Actions Taken: no
I have reached out to Amazon customer support several times and raised multiple follow-up tickets, but despite this, the printer remains non-functional. This ongoing issue has caused significant inconvenience.
As a consumer, I expect prompt service, especially when dealing with trusted brands like Canon and Amazon India. I am requesting an immediate resolution, whether it be a repair, replacement, or refund for the defective product.
Contact Details:
Name:Venkatesh shanmugam
Email Address:[protected]@gmail.com
Phone Number: [protected]
I kindly request that the concerned authorities take immediate action to resolve this matter as soon as possible.
Thank you for your attention to this issue. I look forward to your prompt response and resolution.
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