Amazon India — Dint Given Cash Back & Warranty issue with product

Address: Mumbai City, Maharashtra

I have purchased Laptop of 32000/-rs from Amazon on 26 Jan 2015 and it had cash back offer 2000/-rs. Amazon peoples promised me it will be credited to payee account on April 28th2015. But yet its not credited. Since then i was taking follow up regarding that, Whenever i called them they apologies for that and asked me for few more days. But now they are asking me to send bank statement for refund, Because they have confusion with this that they transferred or not. And these lazy peoples don't wants to work them self. If you transferred money already then you will also receive that transaction details right. Why you cant check that. Even the product which sent has proper warranty update. From the day i received it i am behind your team yet they dint resolved this. Was fed up with this. Look into the issue. Already have given lot of time for amazon cheaters. below is my order id:[protected]