[Resolved]  Amazon India — Fooling Customers by Lightning Deals

Address: Mumbai City, Maharashtra

My order no . is[protected].Had ordered a laptop in a lightning deal .Got email/sms confirmation and have screenshots for order placed.Later the order was cancelled & removed from the order history without my approval. Have been following up with service desk for 2 days now & i get the same response that the supervisor is busy & a callback will be arranged asap.Dissapointed with the insensitive customer support, have no option but to opt for other modes to communicate my grievance's. While they have cancelled the order just by sending out an email to a single customer, The deal is still highlighted on various GSOF websites as a loot/lightening deal which is still misleading/fooling customers.
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Aug 14, 2020
Complaint marked as Resolved 
Amazon India customer support has been notified about the posted complaint.
 
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