Amazon India — ITEM NOT DELIVERED

Address: Sangli, Maharashtra

I have ordered the F&D home theater one month ago estimated deliver time given to me is 26 may 2015, 15 to 20 days they has taken, i was waiting for that. I and they given me track number too i have attached the image here with. the courier company not delivered till to me. and automatically updated as rejected by customer and returned to the amazon. i got this product through offer now its rate is very high. Amazon cheated me like this. now i have to place new order and wait for it. very expensive to same item.
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I had placed an order no.[protected] for James Bond 50th Anniversary Postcards with amazon india on 26.06.2015. The item had to be supplied by its Seller A to Z Book World. On 12.07.2015 I received a wrong item. The discrepancy was brought to the notice of amazon india and the Seller. The seller started beating about the bush and stated that it was a case of "order mismatch" which term it was asked to explain but it failed. It is running away from its obligation to deliver the correct product. It has used my money since 26.06.2015. Amazon India is not doing anything worthwhile despite my no. of emails. I had spent considerable time in searching for the good not to hear that my money would be refunded. I have undergone a lot of hardship and both amazon india and AtoZ Book World are callous. Amazon India should immediately supply me with the correct item and take back the wrong item to show that it has a concern for the customers and that its slogan "SHOP WITH CONFIDENCE" is not just empty words.

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