Amazon India Complaints & Reviews

I had placed a prepaid order of 3 steel drums of 15 l capacity from Amazon.in on 18-10-21. The promised time of delivery was one day. I received a message from Amazon on 21-10-21 at 8 am that my order has been delivered. Since I had not received the order, I immediately called the customer care at 9 am and the customer care executive asked me to wait till 9 pm. When, I didn't receive the order till 9 pm, I called the customer care team again and was told to wait till next morning. On calling again next morning, the customer care executive stalled me again that they will conduct an inquiry and I will have to wait for another 5 days at least for resolution. After this call, Amazon team blocked my phone number from calling the customer service again.
There was no communication from Amazon team for the next 5 days. As my phone number was still blocked by Amazon team from calling them, I contacted the customer service on chat. During the chat, I was told that no refund or replacement will be provided by Amazon as the order has been delivered.
There was no delivery of order, no courier person took my signature, there was no detail provided by Amazon about their so called inquiry.
I have been continuously harassed mentally by Amazon team, their customer service team is absolutely worthless and they even have the audacity to block a customer from calling them when they don't want to resolve the issue.

I am unable to login my Amazon account. Whenever I login they show that no account is made with this no. ...create new one.

I ordered a new laptop in exchange of the old one, one of their policy in regard to the same is that the old laptop shouldn't be worn or torn from any side, there shouldn't be any scratch and should be functional. My laptop is new enough but the only problem was of the lost key, even though that particular function of key was operating. My control button key was missing yet you could operate the function in laptop without the key.

The delivery man understood and could have waivered it and take the laptop yet I felt for his own convenience, the delivery boy didn't take any measures. He informed that he will get back to me but he didn't. This has happened before as well and no one is taking measures. I request to please look into it and help me get justice.

Order#[protected]

1) I purchased a mobile in Amazon during Amazon Great Indian Festival on[protected]. That was the time when I got some discount on MRP. I have availed exchange policy too.

2) During the day of delivery, delivery boy (very rude) rejected the exchange and he cancelled my order. Mean while I was ready to pay through cash the difference amount of exchange. Delivery boy said that he has...

My email id is [protected]@gmail.com.
I am chasing this with Amazon from last 5 days that my account has been kept on hold due to some unusual payment. Morning when I got up I saw some product showing order cancelled. When I contacted Amazon they are saying to give billing address and last 4 digit number of the card. I told them that last 4 digit number of the card which u r asking I don't have any card with that number. I have not received any any or email from them.

I have received a message on[protected].iam attaching his watsup number screen shots and teelgram please be aware and help me

I have received a message from shiva Kumar that online part time jobs earn more money later he took to telegram account and guide me how to register and said deposit 200 rs as first task as I received 150/- extra income next I invested 500 rs then I received 300 rs extra income and withdrawals also completed.
Now he said to add 3000/- rs so u can earn total 5500/- after depositing 3000/- 8 tasks are assigned, he said u can earn more comission by completing tasks after 2 nd task asked for add extra deposit I have deposited and at last again I have deposited 30k to complete my last task so I can withdraw the whole amount.

Totally I have invested 96k after completing my all tasks again one task is added I raised a question y again task is assigned, he said late completion of tasks he should do one task for withdrawal.I said no I don't have any money to invest later he said recharge with 50k for termination tasks as liquidity damages so I can withdraw my total amount.
At that time iam realised that it is fake iam requesting him to send my invested amount he is saying first recharge with50 k then I can withdraw.

Please hepl me for getting my invested. Amount.

I've Ordered a VIP Trace Graphite Polycarbonate Hardsided Luggage, Set of 3.
I return this product due to quality defect.
The company has intiated the transaction but the refund amount is still not received in my bank account.
Refund Amount-4749/-
Order id[protected]
Order date-07-Oct-2021.
Its been 1 month for my order to returned but I've not received my refund yet.
My contact no.-[protected]
My email id- [protected]@gmail.com

I had bought a Bluetooth speaker Brand Name- FLORID, Model No.- Florid Star 22 (ASIN NO. B08533TDQ8) sold by M/s FUNEFFECT ELECTRONICS PRIVATE LIMITED on 25th October, 2021.

While using the Bluetooth speaker, I found that the Bluetooth speaker is not functioning well and battery backup is not performing well as provided in the information mentioned on Amazon.in. and when I checked the product carefully, I found that this product has no BIS mark and number printed on it (neither on product nor on packaging). The product is also not up to the quality standard as prescribed by the BIS. I tried to contact the vender (M/s FUNEFFECT ELECTRONICS PRIVATE LIMITED.) for the information but the contact given by vender were fictitious and fake too since nobody replied on that contact no.

This product might be not safe because of cheap quality battery and could be harmful as the quality standards are not up to the BIS. The question arises that how this product got imported without any quality check and BIS approval and how Amazon did not check and verified any certification before providing such malicious companies its platform for selling cheap Chinese goods without any quality check. Since as per the regulations of BUREAU OF INDIA STANDARD, any device which includes BATTERY has to be compulsory BIS approved and the BIS mark and number must be printed on the both packaging and product and this company M/s FUNEFFECT ELECTRONICS PRIVATE LIMITED does not provide any BIS MARK AND NUMBER neither on speaker nor on packaging.

Ram

Message text message online job was thir I open the link it's direct WhatsApp one person was message to me to want to online merchant, he told me to open telegram with is I'd, in telegram ne send me working online format and then one link it's get to crome and to create an working profile to me, in fist day he give 4 task to complete first investment 200 hundred and 500 hundred and then 1000 rupees ...I got gain 600 hundred .and second day he message to start investment 3000 thousand and u get 4000 thousand income but its contain 8task, in each 1 task contain lots of money to invest he to complete, no more money to I have, I told him no more money he fore me to complete task i[censored] not u not get money back, I message him sir I didn't have money he replay same message complete task i[censored] complete your not get yet I cryid to my family I trapped by some one, one hevdence money transition details messages only call was not connecting ...plz help me if any about this tyes of fraud ..no more people fraud by him ...

I purchased tyre 14 October still not delivered my order.28 th October received call your order is ready to deliver courier service.okay bring my order my door step he said no you come and take your self he said l don’t have time you bring my door step I told him.he doesn’t bring my order still now .so many times call Amazon customer service they didn’t do anything for me wait two days item will be delivered.
So can you please send my order my door step
Please take quick action about this order
Thank you
My order no:[protected]

Bought ikall k3310 set in amazon on last week of October 2021. For three.days it was ok. After.that vertical.lines started.appearing . Now multiple lines are displayed.

I ordered Flysky i6 but I received ct6b transmitter that I didn't selected while ordering and condition of that item was bad and dusty.so kindly help me
Amazon create many return but didn't pick my product.
I also add unboxing video and screenshot of product that I ordered

My Amazon pay money got deducted twice (10th Oct-582.24 and 1st Oct- 358.64) for 940.88 Rs. I am continuously calling customer care but they are saying I am lying and it is done by me. I never shared my credentials/ never logged in from any other device. Even my device is locked by fingerprint. How will someone else use it?
I have been begging for the money everyday because it is my hard-earned money and in reply, they are saying I did this by myself and it is creating a lot of anxiety and pressuring me mentally. I really need the money. Please cooperate.

Hello sir,
i buy a jeans from amazon india with online payment with paytm after i found size issue with that product so cancle the order but after so many days i didnot get my refund in my abi bank account, i called to customer service of amazon they were saying that 459.00 amount is already refunded to my link bank account but i didnot get that refund, so please kindly help me out.

refrence number given by amazon customer care servise[protected]
my sbi account last digit 3711
my mobile - [protected]

I have already purchased a AKAI 43 inches TV on Dec 10 the 2021.Within a span of 8 months there was a issue on the display.I called the Amazon customer care several times there answer you have to contact the AKAI service provider only to get it repaired.But AKAI was blaming on Amazon that you have made payment to Amazon only they are responsible for that .But at last Amazon accepted that there fault and sent a person to inspect the Television.They came to know that it cannot be repaired.They have taken back the Television on 25th October 2021 and they agreed to refund the entire amount.But still waiting for the amount to be refunded to my account. The problem is not resolved. From Amazon Customer Care I am repeatedly getting readymade answer stating that I will be getting a call from their superior within 24 hours of time.I have not received any call till now. I was really shocked the Television which I was purchased at a price of RS 24049 it was updated in Amazon App at a price of Rs29999.Cheating company I have provided the proof of conversations below the images page. Please check and do the needful. People don't get cheated buying a product through Amazon and facing a problem.

Dear Sir/Madam,

I am writing this letter to bring to your notice my grievance with regards to the delivery of whirlpool240L frost free multi door refrigator(FP263D POTTON ROY)B07BZ43PH which was ordered on 23.10.2021 Upon the delivery, I have discovered that the product is damaged. I have repeatedly tried to get in touch with the customer service number for your company who insist that there is nothing they can do as the blame ought to reside in the other departments.

This is not at all expected from Amazon and your poor customer service, and as a customer, I feel terrible because of this response.

The Consumer Rights Act makes it an implied term of the contract that goods I receive must be of satisfactory quality and for the reasons stated above they are not. As you are in breach of contract, I am entitled to a refund or have the item repaired or have the item replaced, and I would request that you confirm by [07/10/21] that you will do this.

I also require you to confirm whether you will arrange for the product to be collected or that you wish me to return this and that you will reimburse me for the cost of returning the product.

I look forward to hearing from you.
My invoice no. SCJF-45577
Invoice details: TN SCJF[protected]
I want a solution.

Yours sincerely,

Simplesmente cair em um golpe. Os desgraçados me enviaram um SMS dizendo que era uma forma de ganhar dinheiro de casa e que era a gerente. Ficaram me fazendo depositar dinheiro lá. Eu depositei 1500. Eu só quero o é meu de volta . Pedi a ajuda da pessoa que estava conversando comigo mais ficou debochando de me, dizendo se eu não depositasse mais, eu ia perder tudo. Tenho todas as provas.

Placed an order for dress material vide order no[protected] to be delivered to Aditi Palimkar, C103, Purva Panarama, Banergatta Road, Bengluru pin code 560076 .
Amazon says it has been delivered, but it has not reached Aditi Palimkar.
I tried to call delivery agent phone no provided for as[protected] but Jio says it is invalid no.
There is small mistake while typing in address in stead of Purva Panaroma it was written Purva Panarama, as I had eye cataract operation on 8 th Oct. It should not make big mistake in delivery of item.

I ordered a book on amazon called 'parasuram galpo samagra' seller was NextGen_bookhub, but what i got did not match the given image on the website and there was a printed price tag sticked on the original place of price tag on the book, it's original price printed was 350 but price printed on sticker was 449, so they were ripping off consumers.

Indeed Mall Amazon — Online money fraud
P
Vinod Kumar Patel chhatarpur
Nov 3, 2021

Firstly today morning got a text message:

Filpkrat recruiting for part-time jobs, you can earn[protected] Rs every day, add Whatsapp: wa.me/[protected] VNODEK

Which takes me to watspp number of this guy name Shivakumar number is [protected]

After contacting him so he told me to join process Simply put. You need to purchase products in our designated online store, but the merchant will not provide you with real delivery services. Then through offline payment, the amount of the goods you purchased will be refunded to you, and the commission will be paid to you as salary. (This operation is called: helping businesses increase sales) following with

If you are interested in this one? You can become a regular employee of our platform after you finish the task. The daily salary of regular employees is above 5000Rs.

Than he tell me to login nd register by sharing a link:

To make it easier for you to understand how we make money, you need to register your own money making account. I will let you send a link and you will open and register your account
Please open the link:
https://y-amazon.com/#/entry/register?reg_invite_code=450023

After I asked him is it scam or fake so he replied:

Please do not worry. Your funds are safe and secure. If we lie to you, the Indian government will not let you open our website
Now, I have the following three order tasks for you to choose to complete
You can perform three tasks:
1. Recharge 200 earn 200 withdraw 400
2. Recharge 500 earn 150 withdraw 650
3. Recharge 1000 earn 300 withdraw 1300
What job do you want to do, please tell me？

Than he told me just deposit 200 so he can make my profile accordingly he instructions.

After 200rs first deposit he sent me a link of Telegram and ask me to join it.

Sir! Please add the telegram of our little sister from the personnel department. Miss sister will arrange tasks for you later。 https://t.me/BillieKumar
According to him this account telegram was his sister account and she will help out to complete task further also he assured that if any query he will be in touch.

After contacting to her on Telegram till the time I was just fool that I am becoming on their instructions. On first 3 to 5 levels the deposit of 3000rs I have withdrawn all amount but she asked me to go to next level by deposit of 3000rs and said that it will took me on 4th level by saying:

"3. Recharge 3000 to earn 1000 commissions and withdraw 4000
4. Recharge 5000 to earn 1800 commissions and withdraw 6800.

There are 8 tasks in this order, you can successfully join the mission after completion! Join our team and get 5000 rupees every day! "

After that I redeposit 3000rs for 3rd level and start completing task and after on 2nd task they asked me more money of 2500rs for further completing task. Nd again she asked me that you need to deposit amount for getting back previous amount what you have been invested already. So for getting my amount back in their trap I was force to redeposit amount and till the time total deposit amount was 7500rs. And at last when she asked more than I stopped and asked her to refund my money back and I don't need to proceed further in their trap again n again. So I called back the previous guy Name Prakash but he didn't received my calls so I revert him on msg and he replied that same I need to redeposit amount so my already hold amount can get refund. And he was just forcing me to deposit amount to play further.

I have all screenshot record of them and I am ready at my level best to get my money back.

So herefor my request to crime cyber team is please help me to get my money back as soon as possible. Nd my request please don't mention anywhere me or my details.

With regards