[Resolved]  Amazon India — no refund for damaged product

Address: Mumbai City, Maharashtra

Website: www.amazon.in

Order#[protected]

Had ordered healthcare product (Liquid) the product was all leaked out. I immediately contacted customer care, the executive confirmed me refund initiation and asked me to share snapshot of the product. I did the same. And discarded the product because it was all leaked.

Did not receive refund, enquired for the same and now they ask me to return the product when i have already discarded the same.

Highly unprofessional.
I want my money back