[Resolved]  Amazon India — Non delivery of product sold

Address: Gautam Buddh Nagar, Uttar Pradesh

I made a purchase of an artificial flower in Jute Sack on 12th Oct by payment through Debit card and that item was to be delivered in next 7-8 days. Later as per there convenience they scheduled the delivery to 28th Oct 2014. On 28th Oct I received SMS and e-mail that the article is delivered to me. I immediately made complain to the Amazon that the same are not delivered to me. In response they come up with the solution of returning my Money Back. Here is the real clutch, I have received another item 2 days back out of my purchases done on 12th Oct and that was an Ceramic Vase, It was completely damaged ( Damaged to that extent that I cannot make out, is it the same item which I ordered or just ceramic waste) they refunded me my money for the damaged goods. Very innovative Ideas to hide their incapability to provide the goods sold online ( through a picture to as many customers as they want), as compare to Flipkart which came upfront and solicited to pardon there mistake. I am a middle class Indian and I recently dared to make online buy and now I understand why guys are afraid of such transactions. Diwali has gone I have not received my goods rather after 20 days I am offered to take my money refund.