Comments
will this complaint help resolve the problem?
Reply
Ordered an item on 21-Oct. Expected delivery date: 28-Oct. Not received yet. Paid already. Standard replies with sorry/apologies/within 24-48 hours/within 3-4 busidness days etc., from the poor call center employees wont ensure amazon's success. Customers are irritated. Its own call center employees are bearing the brunt from irate customers because amazon is not capable of delivering promises. Does amazon care about quality of sellers or transportation agencies before tying up with them? Passing the bucks on them by amazon won't help. Amazon India has to respond to the plight of its customers. It cannot fool around any longer in India !! The story is same with all e-tailers. No capacity to deliver during peak load. Why do they commit delivery dates to customers? When wil lthe customers stop yielding to the false promises from these e-tailers?
Amazon India — invoice for macbook air with order number 402-2423295-6056361
The macbook air system shows a different serial number from what is in the invoice. this means that i could have problems with warranty.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
7%
Complaints
20096
Pending
0
Resolved
1467
+91 40 3992 1111
+91 80 4197 0000 [Bangalore]
+91 44 3088 3088 [Chennai]
Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy, Hyderabad, Andhra Pradesh, India - 500032