Today, I had filed the complaint through your website with photos also but the details that I had submitted, contained some errors which happened due poor eye-sight at my present age of 90 years ( a retired Central Govt. Officer).
The correct text may please be considered as under:-
The package when opened, had the following discrepancies: -
1. Invoice showed model HP N200 instead of HP X200
2. No three years Warranty Card was found in the package. The outer carton indicated only one year limited warranty.
3. No DPI adjustment was noticed in the mouse.
4. Neither anywhere on the carton or elsewhere it is mentioned that the mouse has 2.4 GHz Wireless connectivity.
5. It contained one Dura Cell which cannot be supposed to last for 18 months.
6. I had preferred HP X 200 model only over other models like M120 or 150 as the battery life specified thereon was for 12 months only instead of 18 months.
Since the data of the mouse don’t match with that displayed at your website/ as per order, it should be replaced with a sealed Unit of proper specifications. Was this information helpful? |
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