Amazon India — order return and refund

Address: Vadodara, Gujarat

Dear Team, This is to inform you that I had purchased an item that is Sonata Analog Purple Dial Women's Watch - NF8989PP01J. After receiving the item I did request two time to Amzon customer care for return and refund of this order but till time i have not got any response for return and refund. Kindly look in to and do the need full.
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I ordered a Mobile Phone and made online payment from my SBI a/c on 11
may 2015 as per Order No.[protected]. But after successful the
payment, I cancelled the above order as wrong selection of phone.Just I got a Mail from amazon.in as "Refund Success- Order-:[protected] We are writing to confirm that we have processed a refund of Rs. 7, 399.00 to your payment method.
This is the pending balance from your payment against your completed
order :[protected]. But till now the Refund/ credit not made
from Amazone as per Refund Summery.

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