Amazon India — philips spa8000b/94 5.1 channel multimedia speakers system (black)

Address: Ranga Reddy, Andhra Pradesh, 500084
Website: Amazon.in

I have ordered philips spa8000b/94 5.1 channel multimedia speakers system (Black) on 2 october. Delivery status showed delivered on 3rd october but i haven't received the product. Delivery status shows delivered to security guard however, i dont have any security guard for my independent flat.

Registered the complaint on 4th october and receiving false promises and time frame to process the issue. It's been 12 days and still no resolution provided. Just contact amazon customer service from chat and asked to wait for another 2 days.

This is what amazon provides to a regular customer.

Also received an email stating below.
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Amazon India customer support has been notified about the posted complaint.
Oct 16, 2017
Updated by AKku24
Just tried to contact Amazon via phone call, not able to connect to the agent as they have barred my phone number.
Tried on chat and still asked to wait for 2 more days.

 
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