[Resolved]  Amazon India — product not delivered

worst service from amazon

Hi
I have ordered one product through Amazon India on 13th OCt 2014.As per their promise date i was suppose to
receive my product on 24th OCt 2014 but last 6 days i have been calling Amazon customer care they are only giving assurance saying it will reach same day.. I am fed up and frustrated and chitted by Amazon.. Pls suggest what shall i do?

Regards
Rahul
[protected]

I ordered a "ihave ia[protected]mah powerbank" on 6th October 2014 worth Rs.799, ORDER #[protected]. I chose Cash On Delivery as payment option after repeated decline of payment via my debit card. In this process, my delivery address was incorrectly selected. On the same day I contacted their customer service regarding this asked them if delivery address could be changed. They assured me that they would change the address and it would be delivered at the new address. However on 9th October, the product was delivered to the old address and refused due to payment refused. I again contacted the customer service and they again said that they will get it fixed. But the next day, again same thing happened. I talked to customer service twice more and each time they said that they will get the product delivered but now it has been returned to Amazon's fulfillment center. And now they are refusing to deliver the product. Also, they sent me a gift card worth Rs. 464 saying the product was available for Rs. 1263 and they would compensate for the price differential. But when I tried to order it, the Cash On Delivery option was not available and my debit card(HSBC) was again refused although the same debit card(HSBC) works with every other online retailer. When I again tried to order the product it showed the price as Rs. 3999. When I contacted the customer service, they did not reply. This is complete fraud. First of all, if they couldn't get the product delivered at the new address, they should've told me straight away so that I could've made some other arrangements to receive the product but they kept on lying. Then they send me an offer to compensate for it, which I can't avail. I request strict action against this practice of duping the customers so that an example can be set against cheating the customers.

Please see below details
Dispatched
Delivery estimate: Monday 10 November 2014

Status:Out for delivery
Ship Carrier Amazon Transportation Services
Tracking ID:[protected]
Latest Event:Bhopal
Out for delivery - 11 November 2014 10:40:42 AM

After many discussions with Customer care they will only give an assurance to me, nobody able to contact the courier service even they are not able to provide me the courier number, this is very very bad.

Still delivery is pending. I will never recommend anyone to shop on Amazon India.


SMS Alerts:


Your package is currently not eligible for SMS Alerts. Only Amazon fulfilled packages are currently eligible.

I have booked computer monitor through amazon on 3 feb .delivery due Date was 16 feb . And i have not got order yet . I have contacted amazon customer care four time. but they are misleading me by providing wrong information. i have contacted india post which is courier companY fOr said package and as It is govt organisation hence no reply from there side. Please provide me my order.as it is turning Into a hell of a servicE From amazon. Regards Sanjay dutt pandey ([protected]) e mail. Through which i have booked my order is [protected]@live.com and please tell me amazon Policy iF Shipment not delivered in time

My name is Sridhar Pani
On [12-Feb-2015] I placed the order with for [Fila Men's Eagle Rubber Hawaii Thong Sandals], for which I paid in advance. The my product has still not been delivered
I Have contact amazon.in customer executive on 20-Feb-2015 by time 2.02pm to 2.42pmThe customer executive Name:Siva & Sagar has promised me that my product will be delivered by 20-Feb-2015.
But my product still not been delivered
[Order number:[protected]]
FedExhttp://www.fedex.com/in/index.html
[Tracking number:[protected] ]

I have parches shoes order no[protected], not delivered, When I am tracking the product is not their (mention address) Tracking ID -AW[protected]IN.

Radheraman
[protected]

I have not recived order no #[protected] after 20days

I have ordered Principles of Power Systems book on[protected] on sunday.It is dispatched but not delivered till now.the tracking details are

Carrier:
Blue Dart

Tracking #:
[protected]
Order #:
[protected]
So please take this complaint and deliver me quickly.
Thank you.

I ordered Yu Yurekha mobile phone on 6th May at Amazon website. My order no is[protected]. When i track my order it is showing that package could not be delivered contact amazon for next steps. The package held by courier on 15th May in Narasapur which is 25km far from my Penugoda village(Billing address). But, till now my package is not delivered. I called customer care 3 times and also send an e-mail to resolve my problem. But, till now no action initiated. Please resolve my problem immediateky and make sure that my packge should be delivered without any delay.

I have ordered product Order ID[protected] Mrig Women Faux Georgette Salwar Suit Dress Material (El30010 _Biege And Blue _Free Size) but i haven't got it till now. Order delivery date was 09 may.Today is 2 june. Please do the needful as on urgently.

Dear Sir,

I have ordered on 09-may-15 and my order id is Order#[protected] and
Mrig Women Faux Georgette Salwar Suit Dress Material (El30010 _Biege And Blue _Free Size)
Dispatched
Dispatch estimate: Thursday 14 May 2015 - Friday 15 May 2015
Delivery estimate: Saturday 16 May 2015 - Wednesday 20 May 2015
Today is 3-june-15, still not delivered please do the needful.

Regards
Anil Tripathi
Mob-[protected]

I have ordered laptop Lenovo U41 worth Rs.50, 490 on 19th September 2015 [ORDER #[protected]] . I was supposed to receive it by 23rd September 2015 - 26th September 2015. The laptop did not come. I checked the status. It is stuck in transit in Delhi location . The courier service is Amazon Transportation Services [Tracking #:[protected]].

After numerous calls after 26th September, Customer Services suggested me to raise A-to-Z Guaratee Claim on 29th Sep 2015.
So far not refunded amount or laptop has come. The tracking update is stuck to same position.

On 30th Sep 2015, I have received the mail from Amazon that they have contacted the seller and here is the claim status update - Claim Status: Thank you for providing us with the return tracking information. The seller will reimburse you directly. If you are do not receive an update within five working days, please contact us so that we may take further action. But the seller did not contact me. I am really frustrated. I have tried to contact seller and amazon customer services, Noone has refunded my money yet. It is very frustrating.

Arpan Chakraborty
Mob : [protected]

Amazon India — Non sending of the ordered item

I purchased L'Oreal Excellence Cream 8 medium blonde 1 no. by paying Rs. 1677.93 + delivery charges on 5/5/2016. along with shadez permanent Hair color cream golden blonde 3 no.s . But the LO Real product has not reached till now. Courier ICC WORLD WIDE, Tracking 10023-A101338

NIKE STRIKE FOOTBALL PROBLEM

Sir a defective piece of NIKE football has been sent to me. AIR IS NOT FEELING IN IT. AIR COMES OUT AUTOMATICALLY. Please Replace the ball. Order no.[protected] FROM RAJIV RUHOL