Amazon India — Product not delivered in time, not processed the refund in time

Address: amazon hyderabad

I had booked the TV on 15-Dec-2023 . the same has to be delivered by 17-Dec-2023. after n=my conversation with amazon via chat the response was "the pack was tampered with tag and the same was returned back .(which was happened on 17 Dec 2023). after soon i spoke to customer care of amazon, they replied with sorry and with confirmation of the amount will be refunded within 72 and the same was refunded to me on 20 dec 2023. this was the case1

again i booked a LG 87CM(34 inches) ultra wide Full HD Display on 24-DEC 2023 and the same was suppose to be delivered on 25 Dec 2023 which was not delivered . while i was spoke to customer care amazon on 25 Dec 2023 they were told that the item will be delivered by before 10PM on 25 Dec2023. when i was tried to speak to the customer care amazon the recording was malfunctioned and it was saying that the the reciever of the call was busy by saying hello before that . this states that amazon wis trying to make profit out with the common man money .